Hunter Valley Horses Cancellation Policy.
Credit card details will be required upon booking. In the event you can not make a booked tour or ride we ask that you contact us ASAP so we can make the arrangements for cancellation. A $25 cancellation fee applies to all cancellations, regardless of time frame.
Cancellation fee of 50% of total Tour or Ride cost will be charged if you cancel within 7 days of your Tour or Ride.
If you cancel within 48 hours of your booking you will be charged the full cost of Tour or Ride .
Bookings will be charged per person at the number of people booked even if the number of people participating is less than booked.
Cancellation fees will be charged to credit card supplied for booking
You will be notified of charges by phone or email prior to these fees being charged
All Horse Riders are required to sign the supplied indemnity form as Horse Riding is a Dangerous ativity. Your punctuality is of the utmost importance, as the time you have booked is the time you are charged for. Eg. If you are 1/2 hour late for a 1 hour ride, you will ride the remaining 1/2 hour and be charged in full.